Cxwelco understands how important your personal information is. In this privacy policy, we are being transparent about what information we collect, why we collect it, and how we protect it.
Welcome to cxwelco. We are committed to providing players in Bangladesh with a reliable and secure online gaming experience. This privacy policy clearly explains what information cxwelco collects, how it's used, who it's shared with, and what your rights are.
By using cxwelco, you consent to the processing of your information as described in this privacy policy. If you don't understand any part of this policy or disagree, please contact our support team.
This policy applies to both cxwelco's website and mobile application. We may update this policy at any time. If changes occur, you'll be notified via email or platform notification.
Cxwelco collects only essential information. We never gather unnecessary or excessive data. Our collected information falls into three categories.
When you register on cxwelco, we collect the following information:
When you deposit or withdraw at cxwelco, we collect the following information:
We never store your full bank account number or complete card details.
When you use cxwelco, we automatically collect certain technical information:
Cxwelco uses your information only for specific and transparent purposes. Our primary objectives are:
| Purpose | Information Used | Legal Basis |
|---|---|---|
| Account Creation and Management | Name, Email, Mobile Number | Contract Requirements |
| Age and Identity Verification (KYC) | Date of birth, national ID | Legal Requirements |
| Transaction Processing | Payment Information, Transaction History | Contract Requirements |
| Fraud Prevention | IP, device information, behavior | Legitimate Interest |
| Customer Service Provision | Contact Information, Account History | Contract Requirements |
| Sending Promotional Offers | Email, preferences | Your Consent |
Cxwelco never sells your information. No personal data is shared with third parties except as required by law.
Cxwelco retains your information only as long as necessary. All data is kept while your account is active. Even after account closure, certain information may be retained for up to 5 years for legal reasons.
Cxwelco uses multiple layers of security to protect your information:
However, please remember — complete security on the internet cannot be guaranteed. So keep your password private and avoid logging in from unfamiliar devices.
Cxwelco uses cookies and similar technologies to enhance your experience. Cookies are small text files stored in your browser.
You can delete or block cookies anytime from your browser settings. However, this may affect site functionality in some cases.
Cxwelco does not sell your information. However, limited data is shared with trusted partners to provide our services:
All partners operate under strict confidentiality agreements. They receive information only for specific purposes and cannot use it for any other reason.
In some cases, your information may be stored on servers in other countries. However, we ensure the same standard of privacy protection is maintained across all jurisdictions.
As a cxwelco user, you have complete control over your information. You have the following rights:
To exercise this right, contact our support team. We will respond to your request within 30 days.
Cxwelco is strictly not for users under 18. We do not intentionally collect information from minors. If we discover that a minor's information has reached us, we will immediately delete it and close the associated account.
If you believe your child is using cxwelco, inform our support immediately. We will take action right away.
Cxwelco may update this privacy policy as needed. For significant changes, we will notify you in advance—via email or platform notification. Continued use of cxwelco after changes indicates your acceptance of the new policy.
For any questions or concerns about privacy, please contact us:
We believe privacy is a fundamental right. Every step we take reflects that belief.
Cxwelco uses 256-bit SSL encryption. Every transaction and data transfer is fully encrypted.
We never sell your personal information to third parties. Your information is used only to serve you.
You have the full right to view, correct, or delete your information. Request it anytime.
Cxwelco does not retain more information than necessary. Data is automatically deleted once legal requirements are fulfilled.
Independent security experts regularly audit cxwelco's systems. Any vulnerabilities found are addressed immediately.
If a data breach occurs, we will notify affected users within 72 hours and take necessary action.